Novara care

Privacy policy

Novara is committed to protecting your personal data in line with UK GDPR and the Data Protection Act 2018.

What we collect

Account details: name, email, phone and delivery address.
Order history and communications with our team.
Newsletter subscription (email only, with your consent).

How we use it

To process and deliver orders, manage your account, provide customer service and — only if you opt in — send marketing emails. Payments are handled by our payment provider; we never store full card details.

Your rights

You can access, correct or delete your data, withdraw marketing consent at any time, or complain to the Information Commissioner's Office (ICO).

Cookies

We use essential cookies and local storage to keep you signed in and remember your bag.